Product
Modules Description
Our comprehensive Hospital Information System (HIS) and Electronic Health Record (EHR) solution is designed to streamline healthcare operations, enhance patient care, and optimize resource utilization. This robust platform encompasses an extensive range of modules, including Patient Appointment Scheduling, Registration, Queue Management, and Billing for seamless patient workflows. Advanced clinical features like EMR, Nursing Management, LIS, RIS, OT Management, and Anesthesia Management ensure efficient care delivery. Integrated administrative modules such as Inventory, Procurement, Staff Rostering, and MIS Reporting drive operational excellence. Specialized capabilities for Rehabilitation, Tumor Board, Haemodialysis, Infection Control, and Mortuary Management cater to diverse healthcare needs, fostering efficiency and superior patient outcomes
CorazonKare
Modules
Patient Appointment Scheduling
- AI-Optimized Scheduling: Automates appointment allocation based on doctor availability and patient preferences, reducing conflicts.
- Self-Booking Portal: Patients can easily book, reschedule, or cancel appointments via mobile apps or web platforms.
- Real-Time Slot Availability: Provides instant visibility of available time slots to streamline booking processes.
- Multi-Location Integration: Allows seamless scheduling across multiple hospital branches or clinic locations.
- Waitlist Management: Automatically offers open slots to patients on the waitlist, minimizing missed opportunities.
- Appointment Reminders: Sends automated SMS, email, or app notifications to reduce no-shows.
- Resource Allocation: Syncs appointments with room, staff, and equipment availability for optimal utilization.
- Telehealth Integration: Enables scheduling for both in-person visits and virtual consultations.
- Multi-Language Interface: Ensures inclusivity by supporting diverse patient demographics.
- Analytics and Reporting: Provides insights into appointment trends, patient preferences, and resource usage.
- Seamless HIS Integration: Syncs with other hospital modules like billing, registration, and medical records for a unified experience.
Appointment Scheduling
Patient Registration
- Streamlined Registration Process: Simplifies patient onboarding with a step-by-step, user-friendly interface.
- Self-Service Kiosks: Empower patients to register independently, reducing staff workload and wait times.
- Mobile-Friendly Registration: Enable patients to pre-register via mobile apps or web portals for convenience.
- Real-Time ID Verification: Instantly validate patient identification using integrated document scanning and recognition technology.
- Multi-Language Support: Accommodates diverse patient demographics for seamless registration experiences.
- Integrated Appointment Scheduling: Synchronize registration with appointment booking to eliminate redundancies.
- Customizable Fields: Tailor the registration process to capture hospital-specific data requirements.
- Automated Insurance Validation: Instantly verify patient insurance details during registration.
- Cloud-Enabled Access: Secure and scalable cloud-based registration data accessible anytime, anywhere.
- Data Accuracy Checks: AI-powered validation ensures accurate patient information and minimizes errors.
- Real-Time Patient Tracking: Instantly update patient statuses for improved operational efficiency.
- Secure Data Handling: Complies with global healthcare standards like HIPAA for patient data security.
- Comprehensive Reporting Tools: Generate insights on patient demographics, registration trends, and service utilization.
Patient Registration
Emergency
- Real-Time Patient Triage: Prioritize critical cases instantly with AI-driven triage systems.
- Seamless Integration: Sync seamlessly with hospital-wide HIS for uninterrupted data flow.
- Rapid Patient Registration: Streamlined workflows for quick emergency admissions.
- Dynamic Bed Management: Optimize bed allocation in real-time during emergencies.
- Emergency Dashboard: Centralized dashboard for monitoring patient status and resource availability.
- Integrated Communication Tools: Real-time updates between ER teams and departments.
- Digital Documentation: Paperless record-keeping for faster, error-free reporting.
- Customizable Alerts: Automatic notifications for critical updates and status changes.
- Analytics & Insights: Generate actionable insights for ER performance improvements.
- Discharge & Handover Efficiency: Streamlined processes for smooth patient transitions.
- Multi-Language Support: Ensure effective communication in diverse patient demographics.
Emergency
OPD
- Intelligent Appointment Scheduling: AI-powered scheduling reduces wait times and optimizes doctor availability.
- Real-Time Queue Management: Dynamic updates ensure patients and staff stay informed, reducing bottlenecks.
- Seamless EMR Integration: Immediate access to patient history, lab reports, and prescriptions in one click.
- Patient Self-Registration: User-friendly kiosks and mobile apps streamline check-ins and reduce admin workload.
- Multi-Clinic Synchronization: Effortlessly manage multiple outpatient departments within one centralized system.
- Customizable Workflows: Tailored workflows align with unique departmental needs and specialties.
- Patient Engagement Tools: Automated SMS and email reminders for appointments, follow-ups, and feedback.
- Comprehensive Billing Integration: Real-time billing and payment tracking for outpatient services.
- Teleconsultation Ready: Integrated virtual care options for remote consultations and follow-ups.
- Dynamic Resource Allocation: Optimize room, staff, and equipment usage based on real-time data.
- Interactive Dashboards: Visualize OPD performance metrics with real-time analytics for better decision-making.
- Automated Prescription Generation: Quick and accurate prescriptions linked directly to the pharmacy module.
- Multi-Language Support: Enhance accessibility for patients from diverse linguistic backgrounds.
- Scalable and Cloud-Native: Easily handles increasing patient volumes without downtime.
- Data-Driven Insights: Identify trends, patient demographics, and performance metrics to continuously improve services
OPD
Queue Management
- Dynamic Queue Updates: Real-time tracking and updates ensure patients and staff are always informed of waiting times.
- Smart Token System: Generate digital tokens with priority-based sequencing for streamlined patient flow.
- Multi-Channel Alerts: Notify patients via SMS, email, or app about their turn to minimize waiting area congestion.
- Departmental Coordination: Sync queues across departments for seamless patient transitions and reduced delays.
- AI-Driven Prioritization: Automatically prioritize critical cases in the queue for efficient care delivery.
- Interactive Dashboards: Visualize queue status and patient flow for better operational management.
- Self-Check-In Integration: Patients can check in through kiosks or mobile apps to join queues instantly.
- Customizable Workflow: Tailor queue settings to match department-specific requirements and patient volume.
- Predictive Analytics: Leverage data to anticipate peak hours and optimize resource allocation.
- Multi-Language Support: Ensure inclusivity by accommodating diverse patient demographics in the queueing system.
Queue Management
Admission/Discharge/Transfer (ADT)
- Seamless Workflow Integration: Connects admissions, discharges, and transfers with other hospital modules for smooth data flow.
- Real-Time Bed Management: Instantly updates bed availability to optimize resource utilization and reduce patient waiting times.
- Automated Patient Assignment: Matches patients to wards or rooms based on clinical needs and preferences.
- AI-Powered Transfer Coordination: Suggests optimal transfer routes and timing for minimal disruption.
- Discharge Planning Tools: Streamlines discharge workflows with automated checklists and real-time updates.
- Dynamic Notifications: Sends alerts to staff and caregivers for every admission, discharge, or transfer event.
- Insurance and Billing Integration: Links ADT processes with billing to ensure accurate invoicing and insurance claims.
- Customizable Policies: Configures workflows to comply with hospital-specific protocols and regulatory requirements.
- Patient Status Tracker: Provides real-time visibility into a patient’s admission, discharge, or transfer status.
- Multi-Department Synchronization: Ensures coordinated efforts across nursing, medical, and administrative teams.
- Cloud-Based Accessibility: Enables remote monitoring and updates for streamlined operations.
- Comprehensive Reporting: Generates actionable insights on patient movement trends and resource utilization.
- Multi-Language Support: Enhances accessibility for staff and patients from diverse backgrounds.
- Predictive Analytics: Identifies trends to help hospitals prepare for peak admission and discharge periods.
Admission/Discharge/Transfer (ADT)
Patient OP & IP Billing
- Real-Time Billing: Instantly generates bills during outpatient and inpatient services for immediate processing.
- Integrated with HIS: Syncs seamlessly with clinical, pharmacy, and diagnostic modules for accurate billing.
- Insurance Preauthorization: Automates insurance validation and claim processing for smooth transactions.
- Customizable Billing Templates: Tailors invoices to align with hospital branding and patient needs.
- Split Billing Options: Allows for multiple payment methods and split payments between insurance and patients.
- Error-Free Calculations: Reduces billing errors with automated tariff application and discount calculations.
- Multi-Currency Support: Ensures smooth billing for international patients with real-time currency conversion.
- Comprehensive Payment Tracking: Tracks partial, full, and installment payments across OP and IP services.
- Patient-Friendly Billing: Generates detailed, easy-to-understand bills to enhance patient satisfaction.
- Real-Time Cost Estimation: Provides upfront cost estimates for procedures and treatments to enhance transparency.
- Flexible Discounts: Supports customizable discount rules for corporate clients, insurance tie-ups, and promotions.
- Mobile Billing Access: Enables patients to view and pay bills via mobile apps for added convenience.
- Integrated Analytics: Offers insights into revenue streams, outstanding payments, and billing trends.
- Secure Payment Gateways: Integrates with multiple payment options, ensuring secure and hassle-free transactions.
- Regulatory Compliance: Adheres to global healthcare billing standards, including tax and insurance regulations, ensuring accuracy and accountability.
Patient OP & IP Billing
Daycare
- Streamlined Admission and Discharge: Simplifies short-term patient workflows for seamless same-day admissions and discharges.
- Real-Time Bed Allocation: Optimizes daycare bed utilization with automated, real-time updates.
- Integrated Procedure Scheduling: Syncs procedures with specialist availability and resource allocation for efficient care.
- Customizable Workflow Management: Adapts to diverse daycare services, from minor surgeries to advanced diagnostics.
- Automated Billing Integration: Generates accurate, procedure-based bills instantly, reducing delays and errors.
- Comprehensive Patient Tracking: Monitors patient status across all daycare activities, from check-in to follow-up scheduling.
- Resource Utilization Analytics: Tracks equipment, room, and staff usage for operational efficiency.
- Procedure-Specific Documentation: Automates reports, consent forms, and post-procedure care plans.
- Seamless EMR Integration: Links daycare patient records to the hospital’s EMR for holistic healthcare management.
- Real-Time Notifications: Sends alerts to staff and patients about procedure timings, discharge readiness, and follow-ups.
- Patient Engagement Tools: Enhances experience with appointment reminders and post-procedure feedback mechanisms.
- Telehealth Ready: Supports virtual consultations for pre-procedure evaluations and post-discharge care.
- Regulatory Compliance: Ensures daycare services meet all legal and medical documentation standards.
Daycare
Pharmacy Management
- Real-Time Inventory Tracking: Monitors stock levels with instant updates to prevent shortages or overstocking.
- Automated Stock Reordering: AI-driven alerts ensure timely procurement of medicines based on usage patterns.
- Integration with HIS: Syncs seamlessly with prescription modules for accurate and quick medication dispensing.
- Batch and Expiry Management: Tracks batch numbers and expiry dates to ensure safe and effective medication distribution.
- E-Prescription Integration: Allows direct transmission of prescriptions to the pharmacy, reducing manual errors.
- Customizable Drug Database: Supports updates to formularies, brands, and generic substitutions based on hospital needs.
- Billing and Insurance Integration: Links with patient billing and insurance modules for seamless claims and payment processing.
- Regulatory Compliance: Adheres to drug control regulations, ensuring legal and safety standards are met.
- Barcode Scanning Support: Enhances accuracy in medication dispensing and inventory tracking.
- Drug Interaction Alerts: Notifies pharmacists of potential adverse interactions based on prescriptions.
- Multi-Store Management: Manages multiple pharmacy outlets within or across hospital branches.
- Real-Time Sales Reporting: Provides actionable insights on medication demand and revenue streams.
- Patient Medication History: Tracks and stores patient-specific medication history for better follow-ups.
- Mobile Integration: Enables patients to order prescriptions and track medicine availability through a mobile app.
- Telemedicine Support: Integrates with telehealth services for remote prescription fulfillment.
- Energy-Efficient Operations: Automates repetitive tasks, saving time and resources for pharmacy staff.
Pharmacy Management
Inventory Management
- Real-Time Stock Visibility: Provides instant updates on inventory levels across departments for seamless resource management.
- Automated Reordering: AI-driven algorithms predict stock needs and trigger timely purchase orders to avoid shortages.
- Expiry and Batch Tracking: Tracks batch numbers and expiry dates to ensure safe usage and minimize waste.
- Multi-Location Management: Centralized control of inventory across multiple hospital branches or departments.
- Barcode and RFID Integration: Enhances tracking accuracy for items from procurement to utilization.
- Dynamic Consumption Analysis: Analyzes usage patterns to optimize inventory turnover and minimize holding costs.
- Integration with Procurement: Links directly to the procurement system for streamlined supply chain operations.
- Theft and Pilferage Detection: Tracks discrepancies to ensure accountability and reduce losses.
- Critical Stock Alerts: Sends real-time notifications for low stock levels, ensuring uninterrupted operations.
- Customizable Reports: Generates actionable insights on stock trends, supplier performance, and resource usage.
- Inter-Department Transfers: Simplifies the movement of resources between departments with clear tracking.
- Regulatory Compliance: Ensures inventory handling meets legal and healthcare industry standards.
- Scalable and Cloud-Based: Adapts to growing hospital needs while providing secure, remote access to inventory data.
- Cost Control Analytics: Tracks inventory costs in real-time, enabling better budgeting and financial planning.
Inventory Management
Procurement Integration
- End-to-End Procurement Automation: Streamlines the entire procurement process, from requisitions to vendor payments.
- Vendor Management System: Centralizes vendor information for quick selection, performance tracking, and streamlined communication.
- Real-Time Stock Synchronization: Ensures procurement aligns with inventory needs, reducing overstocking and shortages.
- AI-Powered Forecasting: Predicts purchasing requirements based on historical data and usage trends.
- Multi-Department Requisition Integration: Consolidates purchase requests across departments for bulk procurement efficiency.
- Cost Control Mechanisms: Tracks spending in real-time and identifies opportunities for cost optimization.
- Dynamic Purchase Orders: Automatically generates purchase orders with pre-configured templates for speed and accuracy.
- Regulatory Compliance Integration: Ensures all procurements adhere to healthcare industry standards and legal requirements.
- Supplier Comparison Tools: Facilitates side-by-side comparisons of suppliers based on price, delivery speed, and reliability.
- Seamless HIS Integration: Links procurement with inventory, billing, and financial systems for end-to-end visibility.
- Customizable Approval Workflows: Configures multi-level approvals to match hospital policies and authorization hierarchies.
- Actionable Analytics and Insights: Delivers reports on vendor performance, spending patterns, and procurement efficiency for informed decision-making.
Procurement Integration
Medical Records Department (MRD)
- Centralized Digital Repository: Stores all patient medical records securely in one easily accessible location.
- Paperless Workflow: Digitizes records to eliminate physical storage issues and enhance efficiency.
- Real-Time Record Updates: Automatically syncs data from all hospital departments for up-to-date patient histories.
- Seamless HIS Integration: Links with billing, diagnostics, and clinical modules for comprehensive data accessibility.
- AI-Powered Record Retrieval: Uses intelligent search to quickly locate records by patient name, ID, or keywords.
- Compliance with Legal Standards: Ensures adherence to healthcare regulations like HIPAA for data security and confidentiality.
- Customizable Access Control: Grants role-based permissions to ensure only authorized personnel can access sensitive records.
- Automated Record Archiving: Streamlines archiving and retention of old records based on hospital policies.
- Multi-Format Compatibility: Supports various formats, including scanned documents, images, and structured data.
- Patient Portal Integration: Allows patients to securely access their medical history and records online.
- Audit Trail Tracking: Maintains detailed logs of all access and modifications to ensure accountability.
- Scalable Cloud Infrastructure: Provides secure, scalable storage with remote access for multi-location hospitals.
- Comprehensive Analytics: Generates insights on patient demographics, treatment histories, and clinical outcomes for hospital performance improvement.
Medical Records Department (MRD)
Laboratory Information System (LIS)
- End-to-End Workflow Automation: Streamlines lab processes, from sample collection to result delivery, ensuring efficiency and accuracy.
- Seamless HIS Integration: Links lab results directly to patient records for a unified healthcare experience.
- Real-Time Result Reporting: Provides instant updates to clinicians and patients for faster decision-making.
- AI-Powered Diagnostics Support: Enhances accuracy with AI-based analysis and flagging of abnormal results.
- Barcode and RFID Integration: Ensures error-free sample tracking and identification throughout the lab process.
- Customizable Test Panels: Allows the creation of tailored test profiles based on clinical and operational needs.
- Automated Quality Control: Continuously monitors and ensures compliance with lab quality standards.
- Multi-Lab Management: Facilitates centralized operations for hospitals with multiple lab facilities.
- Integration with Diagnostic Equipment: Enables direct data import from lab instruments for seamless workflows.
- Patient Portal Access: Allows patients to view their test results securely through an integrated online platform.
- Regulatory Compliance: Ensures adherence to global standards, such as CAP, NABL, and CLIA, for lab management.
- Dynamic Resource Allocation: Optimizes staff, equipment, and test scheduling to reduce turnaround times.
- Critical Value Alerts: Sends instant notifications to clinicians for urgent or life-threatening results.
- Data-Driven Insights: Generates actionable analytics on test volumes, turnaround times, and operational efficiency.
- Cloud-Based Scalability: Provides secure and scalable storage for test results and lab data across hospital branches.
Laboratory Information System (LIS)
Operation Theatre (OT) Management
- Real-Time OT Scheduling: Efficiently schedules surgeries, avoiding conflicts and optimizing OT utilization.
- Integrated Workflow Management: Connects pre-op, intra-op, and post-op processes seamlessly for a unified experience.
- AI-Driven Resource Allocation: Automates allocation of surgeons, staff, equipment, and OT rooms based on case requirements.
- Digital Surgery Records: Captures comprehensive surgical notes and outcomes, reducing paperwork and ensuring accuracy.
- Pre-Surgery Checklist Automation: Ensures readiness by verifying patient details, consent forms, and pre-op tests.
- Inventory Sync: Tracks and updates surgical supplies in real-time to prevent shortages during critical procedures.
- Critical Alerts System: Notifies staff of schedule changes, emergency bookings, or equipment unavailability instantly.
- Integrated Patient Monitoring: Links OT equipment to monitor vitals and record data directly into patient EMRs.
- Post-Operative Care Coordination: Streamlines handovers to recovery wards with complete digital documentation.
- Surgeon Performance Analytics: Tracks metrics like surgery duration, outcomes, and patient recovery rates.
- Infection Control Monitoring: Monitors OT sterilization schedules and ensures compliance with hygiene protocols.
- Tele-Surgery Support: Facilitates remote expert consultation during procedures for complex cases.
- Multi-Language Interface: Enhances usability for diverse staff and clinicians in multinational hospitals.
- Regulatory Compliance Integration: Ensures adherence to surgical protocols and documentation standards like WHO Surgical Safety Checklist.
- Emergency Case Management: Prioritizes urgent cases with dynamic re-scheduling and resource allocation.
- Comprehensive Reporting Tools: Delivers actionable insights on OT efficiency, resource utilization, and patient outcomes.
Operation Theatre (OT) Management
Anesthesia Management
- Pre-Anesthesia Assessment Integration: Captures and evaluates patient history, lab results, and risk factors for personalized anesthesia planning.
- Real-Time Vital Monitoring: Automatically records vital signs and parameters during procedures for accurate documentation.
- Dynamic Drug Administration Tracking: Tracks anesthesia dosages, timings, and responses to ensure safety and precision.
- Integrated Workflow: Links pre-op, intra-op, and post-op anesthesia processes seamlessly within the HIS.
- Customizable Protocols: Supports hospital-specific and condition-specific anesthesia protocols.
- AI-Powered Risk Alerts: Flags potential complications based on patient data and real-time monitoring.
- Comprehensive Documentation: Automates generation of detailed anesthesia records for compliance and clinical review.
- PACS Integration: Connects imaging data for precise intra-op guidance, especially in radiology-aided procedures.
- Post-Anesthesia Care Coordination: Streamlines handovers to PACU with complete digital documentation.
- Medication Inventory Sync: Updates pharmacy records in real-time to track anesthesia drug usage and replenishment.
- Regulatory Compliance: Adheres to anesthesia safety guidelines and standards for documentation and practice.
- Performance Analytics: Provides insights into anesthesiologist efficiency, drug usage, and patient outcomes.
- Multi-Device Compatibility: Enables anesthesiologists to access patient data and records on tablets, workstations, or mobile devices.
Anesthesia Management
Radiology Information System (RIS)
- End-to-End Workflow Management: Streamlines radiology operations, from appointment scheduling to result delivery.
- Seamless HIS Integration: Links radiology reports and imaging data directly to patient records for holistic care.
- AI-Powered Image Analysis: Enhances diagnostic accuracy with AI-based pattern recognition and anomaly detection.
- Real-Time Report Delivery: Enables instant access to radiology results for clinicians and patients.
- PACS Integration: Effortlessly connects with Picture Archiving and Communication Systems for centralized image storage and retrieval.
- Dynamic Resource Scheduling: Optimizes radiology staff, equipment, and room usage to minimize patient waiting times.
- Critical Findings Alerts: Automatically flags and notifies clinicians of urgent imaging results.
- Customizable Reporting Templates: Supports standardized and tailored radiology reports to meet diverse clinical needs.
- Mobile and Remote Access: Allows radiologists to review images and reports securely from any location.
- Regulatory Compliance: Ensures adherence to standards like DICOM, HIPAA, and ACR for data handling and reporting.
- Advanced Analytics Tools: Provides insights into imaging trends, equipment usage, and department performance.
- Multi-Location Management: Enables centralized radiology operations for hospitals with multiple imaging centers.
Radiology Information System (RIS)
Rehabilitation
- Personalized Treatment Plans: Facilitates tailored therapy regimens based on patient-specific diagnoses and goals.
- Session Scheduling Integration: Streamlines appointment booking with real-time therapist and equipment availability.
- Progress Tracking Tools: Monitors and records patient recovery milestones for data-driven care adjustments.
- Exercise Library Access: Provides therapists with a comprehensive database of exercises and protocols for various conditions.
- Interactive Patient Portals: Enables patients to view prescribed exercises, session details, and progress updates remotely.
- AI-Powered Therapy Suggestions: Recommends therapy adjustments based on patient progress and real-time data.
- Seamless HIS Integration: Connects with patient records, billing, and diagnostic modules for holistic care coordination.
- Automated Billing: Tracks therapy sessions and generates accurate invoices, reducing administrative workload.
- Tele-Rehab Support: Offers virtual physiotherapy sessions for remote patient engagement and continuity of care.
- Resource Optimization: Manages equipment, room allocations, and therapist schedules to maximize efficiency.
- Regulatory Compliance: Ensures adherence to rehabilitation standards and documentation requirements.
- Comprehensive Analytics: Delivers insights into therapist performance, session outcomes, and patient satisfaction for continuous improvement.
Rehabilitation
Clinical Pharmacy
- Medication Reconciliation: Ensures seamless tracking of patient medications across all stages of care to prevent errors.
- Drug-Drug Interaction Alerts: Provides real-time notifications to clinicians about potential adverse interactions for enhanced safety.
- Evidence-Based Recommendations: Offers AI-driven insights for optimized medication choices tailored to patient profiles.
- Integrated Prescription Management: Links prescriptions directly with patient records, diagnostics, and treatment plans for comprehensive care.
- Customizable Dosing Protocols: Supports condition-specific and patient-specific dosing adjustments for precision therapy.
- Real-Time Inventory Sync: Tracks medication availability and updates pharmacy stock instantly for uninterrupted patient care.
- Patient Education Support: Generates easy-to-understand medication guides to improve adherence and outcomes.
- Regulatory Compliance: Adheres to global medication safety standards and documentation practices for audit readiness.
- Post-Discharge Medication Plans: Facilitates creation and monitoring of post-care medication regimens with follow-up reminders.
- Analytics and Reporting: Provides actionable insights on drug utilization patterns, prescribing trends, and clinical outcomes.
Clinical Pharmacy
Hemodialysis
- Comprehensive Patient Profiles: Maintains detailed dialysis history, comorbidities, and treatment plans for each patient.
- Automated Session Scheduling: Streamlines appointment booking with real-time visibility of dialysis machine and staff availability.
- Dynamic Treatment Tracking: Monitors vital parameters like BP, UF rates, and blood flow in real-time during dialysis sessions.
- Personalized Dialysis Protocols: Supports condition-specific customization of dialysis parameters for optimized outcomes.
- Seamless HIS Integration: Links dialysis records with overall patient EMRs for holistic care management.
- AI-Powered Risk Alerts: Detects abnormalities during sessions and flags them for immediate intervention.
- Consumables Inventory Sync: Tracks dialysis supplies and updates inventory in real-time to prevent stockouts.
- Regulatory Compliance: Ensures adherence to dialysis safety standards and detailed documentation requirements.
- Patient Portal Access: Allows patients to track session history, health progress, and upcoming appointments online.
- Comprehensive Analytics: Delivers actionable insights on session efficiency, patient outcomes, and resource utilization.
- Multi-Center Management: Facilitates centralized coordination for dialysis operations across multiple hospital branches.
Hemodialysis
Infection Control
- Real-Time Infection Surveillance: Tracks and identifies infection patterns across departments for proactive management.
- Automated Reporting: Generates detailed infection reports for regulatory compliance and internal audits.
- AI-Powered Risk Alerts: Flags high-risk cases based on patient data, environmental factors, and historical trends.
- Integrated Workflow: Links infection control data with patient records, lab results, and treatment plans for seamless care coordination.
- Antibiotic Usage Monitoring: Tracks and optimizes antibiotic prescriptions to prevent resistance and improve outcomes.
- Dynamic Outbreak Management: Provides actionable insights and tools to contain infections during outbreaks.
- Customizable Protocols: Supports hospital-specific infection prevention and control policies.
- Multi-Location Surveillance: Centralized monitoring for infection control across multiple hospital sites.
- Comprehensive Analytics: Offers insights on infection trends, compliance rates, and intervention effectiveness to drive continuous improvement.
Infection Control
Incident Management
- Real-Time Incident Reporting: Enables instant logging of incidents via web, mobile apps, or integrated kiosks.
- Automated Workflow Management: Streamlines incident investigation and resolution with pre-defined workflows.
- Root Cause Analysis Integration: Provides tools to identify and address the underlying causes of incidents.
- Role-Based Access Control: Ensures sensitive incident data is accessible only to authorized personnel.
- Customizable Incident Categories: Adapts to hospital-specific incident types for accurate classification and tracking.
- Dynamic Alerts and Notifications: Sends real-time updates on incident status to relevant teams for faster action.
- AI-Powered Insights: Analyzes incident trends to proactively mitigate risks and improve safety.
- Regulatory Compliance: Ensures incident reporting and management adhere to healthcare standards and legal requirements.
- Comprehensive Reporting: Generates detailed reports for audits, safety committees, and quality improvement initiatives.
- Multi-Department Integration: Connects incident management data with patient care, staff, and facility records for holistic insights.
- Mobile Accessibility: Allows staff to report and update incidents on the go for faster documentation.
- Performance Metrics Dashboard: Tracks resolution times, incident frequencies, and team performance for continuous improvement.
- Incident Learning System: Creates a knowledge repository of resolved incidents for staff training and preventive measures.
Incident Management
Tumor Board
- Centralized Case Management: Consolidates patient records, diagnostic results, and treatment plans in one interface for multidisciplinary review.
- Integrated Workflow Automation: Streamlines tumor board meeting scheduling, case submissions, and follow-up tracking.
- Real-Time Collaboration Tools: Enables virtual and in-person discussions with secure video conferencing and document sharing.
- AI-Powered Treatment Insights: Provides evidence-based recommendations tailored to individual patient profiles.
- Seamless HIS Integration: Links tumor board data with patient EMRs, radiology, pathology, and clinical notes for holistic care.
- Customizable Templates: Allows for hospital-specific tumor board workflows and reporting formats.
- Decision Documentation: Captures and archives all meeting discussions and treatment decisions for accountability and compliance.
- Automated Notification System: Sends reminders and updates to participants about upcoming meetings and case changes.
- Multi-Disciplinary Coordination: Facilitates seamless collaboration between oncologists, radiologists, pathologists, and surgeons.
- Performance Analytics: Tracks outcomes of tumor board decisions, patient survival rates, and care efficiency.
- Patient-Centric Portal: Offers patients insights into their care plans and updates after tumor board meetings.
- Regulatory Compliance: Adheres to oncology care standards and documentation requirements for audit readiness.
Tumor Board
Diet & Kitchen
- Personalized Diet Plans: Automatically generates patient-specific meal plans based on medical conditions, allergies, and dietary restrictions.
- Real-Time Patient Updates: Syncs with patient records to adapt diets dynamically to changing health conditions.
- Inventory Management Integration: Tracks kitchen supplies and ensures optimal stock levels for efficient meal preparation.
- Recipe Standardization: Maintains a digital library of recipes with standardized portions for consistent meal quality.
- Multi-Department Coordination: Links with nursing and medical teams to ensure seamless diet planning and delivery.
- Diet Compliance Tracking: Monitors and records patient adherence to prescribed dietary regimens.
- Meal Scheduling Automation: Plans and schedules meal deliveries to patient rooms with precision.
- Customizable Menus: Supports hospital-specific menu options to cater to diverse patient demographics.
- Allergy Alerts: Flags potential allergens in recipes to ensure patient safety.
- Waste Reduction Tools: Tracks food preparation and consumption to minimize kitchen waste.
- Nutritional Analytics: Provides insights into patient nutrition trends and kitchen efficiency.
- Mobile App Access: Enables patients to view and provide feedback on their meals via a mobile portal.
- Catering for Staff and Visitors: Extends services to include meal management for hospital staff and visitors.
- Cloud-Based Scalability: Supports centralized kitchen management for multi-location hospitals.
- Regulatory Compliance: Ensures adherence to dietary standards and food safety regulations.
Diet & Kitchen
Central Sterile Services Department (CSSD)
- Automated Sterilization Tracking: Tracks instruments through the entire sterilization process with real-time updates.
- Barcode and RFID Integration: Ensures precise identification and tracking of surgical instruments and equipment.
- Sterilization Cycle Validation: Monitors and validates each sterilization cycle for compliance and safety.
- Seamless Inventory Sync: Updates inventory levels in real-time to maintain adequate sterile instrument availability.
- Instrument Lifecycle Management: Tracks usage, sterilization history, and maintenance schedules for each instrument.
- Customizable Workflow Automation: Configures sterilization workflows to align with hospital-specific protocols.
- Regulatory Compliance: Adheres to global sterilization standards, including ISO and AAMI guidelines.
- Dynamic Resource Allocation: Optimizes CSSD staff and equipment utilization for peak efficiency.
- Integration with OT Module: Synchronizes with the Operation Theatre module for timely instrument delivery and tracking.
- Automated Alerts and Reminders: Notifies staff of upcoming sterilization requirements or equipment maintenance needs.
- Detailed Audit Trails: Maintains comprehensive logs of sterilization cycles and instrument usage for accountability.
- Waste Management Integration: Tracks and manages the disposal of biohazard materials in compliance with regulations.
- Analytics and Reporting: Delivers insights on cycle efficiency, instrument utilization, and CSSD performance metrics.
- Cloud-Based Scalability: Supports centralized CSSD operations across multi-location hospital networks.
Central Sterile Services Department (CSSD)
Staff Rostering
- AI-Optimized Scheduling: Automatically creates balanced rosters, considering staff preferences, availability, and patient demand.
- Dynamic Shift Adjustments: Adapts schedules in real-time for emergencies, absences, or peak hours.
- Multi-Department Integration: Coordinates rosters across departments to ensure optimal staffing levels hospital-wide.
- Role-Based Assignments: Matches staff skills and qualifications with specific duties for efficient task allocation.
- Compliance Management: Ensures adherence to labor laws, hospital policies, and mandatory rest periods.
- Self-Service Portal: Enables staff to view, swap, or request shifts directly via mobile or web apps.
- Overtime and Cost Control: Tracks hours worked to manage overtime and reduce unnecessary staffing costs.
- Performance Analytics: Provides insights into attendance, productivity, and resource utilization for data-driven improvements.
- Leave Management Integration: Syncs with leave applications to prevent scheduling conflicts and ensure coverage.
- Cloud-Based Scalability: Allows centralized roster management across multi-location hospital networks for consistent staffing practices.
Staff Rostering
Linen & Laundry
- End-to-End Workflow Automation: Streamlines the entire linen lifecycle, from collection to cleaning, tracking, and distribution.
- Real-Time Inventory Tracking: Monitors linen usage and availability across departments to prevent shortages.
- Barcode and RFID Integration: Ensures precise tracking of linen items through every stage of the process.
- Customizable Allocation Policies: Tailors linen distribution to meet specific departmental needs and usage patterns.
- Dynamic Utilization Analytics: Provides insights into linen usage trends, reducing waste and optimizing efficiency.
- Automated Linen Requests: Allows departments to submit linen requests through the system for fast fulfillment.
- Quality Control Checks: Tracks and ensures adherence to cleanliness and hygiene standards for patient safety.
- Cost Control Mechanisms: Monitors laundry expenses and identifies opportunities for cost optimization.
- Integrated Billing: Links with financial systems to allocate laundry costs to relevant departments.
- Multi-Location Management: Centralizes linen and laundry operations for hospitals with multiple branches.
- Regulatory Compliance: Ensures adherence to infection control protocols and healthcare standards for linen management.
- Wear and Tear Monitoring: Tracks linen lifecycle to identify items due for replacement or repair.
- Mobile App Integration: Enables staff to request or track linen delivery and pickup in real-time.
Linen & Laundry
Blood Bank
- Comprehensive Blood Inventory Management: Tracks blood units, types, and components in real-time for optimal availability.
- Barcode and RFID Integration: Ensures accurate identification and tracking of blood bags from collection to transfusion.
- Donor Management System: Maintains a detailed donor database, including donation history, eligibility, and health status.
- AI-Driven Demand Forecasting: Predicts blood requirements based on historical data and seasonal trends.
- Cross-Matching Integration: Automates compatibility testing for efficient and error-free transfusion planning.
- Regulatory Compliance: Adheres to national and international blood safety standards, ensuring traceability and accountability.
- Real-Time Alerts: Notifies staff of expiring units or critical stock levels to prevent shortages or wastage.
- Seamless HIS Integration: Links blood bank data with patient records, surgery schedules, and clinical modules.
- Component Separation Tracking: Monitors the preparation and storage of blood components like plasma, platelets, and RBCs.
- Automated Donation Scheduling: Simplifies appointment booking for donors with reminders and confirmations.
- Detailed Reporting and Analytics: Generates insights on blood usage, donor demographics, and inventory turnover.
- Emergency Management Tools: Facilitates rapid response for urgent blood requests and disaster scenarios.
- Mobile Donor Portal: Allows donors to schedule appointments, view eligibility, and track donation history via mobile apps.
- Inventory Traceability: Provides end-to-end visibility into the journey of every blood unit.
- Multi-Center Coordination: Centralizes blood inventory management across multiple hospital branches for efficient resource sharing.
- Audit Trail and Security: Maintains detailed logs of all activities to ensure transparency and safeguard patient safety.
Blood Bank
Clinical Quality Measures (CQM)
- Real-Time Performance Tracking: Continuously monitors clinical performance against predefined quality benchmarks.
- Customizable Metrics: Supports hospital-specific and regulatory-defined quality measures for tailored tracking.
- Integrated Workflow Analysis: Links quality measures to patient care workflows for actionable insights.
- AI-Powered Predictive Analytics: Identifies trends and potential quality gaps to drive proactive interventions.
- Seamless HIS Integration: Connects quality measures with EMRs, patient data, and operational modules for holistic analysis.
- Dynamic Dashboards: Provides visually intuitive, real-time dashboards for quick performance assessment.
- Regulatory Compliance: Ensures adherence to national and international healthcare quality standards, such as CMS and JCI.
- Automated Reporting: Simplifies reporting for audits and accreditation processes with pre-configured templates.
- Patient Safety Monitoring: Tracks adverse events, readmissions, and infection rates to enhance care outcomes.
- Multi-Department Collaboration: Facilitates cross-departmental efforts to improve clinical quality standards.
- Actionable Insights: Delivers root cause analysis and recommendations to close performance gaps.
- Mobile Access: Enables clinicians and administrators to track quality metrics and trends on-the-go.
- Continuous Improvement Tools: Provides tools to track progress on quality initiatives and assess long-term impact.
Clinical Quality Measures (CQM)
Mortuary Management
- Comprehensive Body Tracking: Uses barcode or RFID technology to track bodies from admission to release with complete traceability.
- Seamless HIS Integration: Links mortuary records with patient data, legal documentation, and billing systems for unified management.
- Automated Notifications: Sends real-time alerts to families, staff, or legal authorities about body release or pending actions.
- Customizable Workflow Automation: Configures workflows to align with hospital-specific mortuary protocols.
- Regulatory Compliance: Ensures adherence to local and international standards for mortuary operations and documentation.
- Detailed Audit Trails: Maintains logs of all actions, ensuring accountability and transparency for sensitive operations.
- Cold Storage Monitoring: Tracks and records temperature data to ensure compliance with preservation standards.
- Dynamic Space Allocation: Optimizes storage space utilization for efficient handling during peak demand periods.
- Comprehensive Reporting: Generates reports on mortuary usage, storage durations, and operational efficiency.
- Mobile Access for Staff: Allows authorized personnel to update or retrieve mortuary records on-the-go securely.
Mortuary Management
Housekeeping
- Real-Time Task Assignment: Automatically assigns cleaning tasks based on priority areas like ERs, OTs, and patient rooms.
- Dynamic Workflow Automation: Streamlines housekeeping schedules with real-time updates for task status and completion.
- Integrated Infection Control: Links with infection control protocols to ensure high-risk areas are sanitized promptly.
- Resource Optimization: Tracks cleaning supplies and staff availability for efficient allocation and inventory management.
- Customizable Cleaning Protocols: Supports hospital-specific cleaning standards and regulatory compliance requirements.
- Automated Notifications: Sends reminders and alerts to staff for routine or urgent cleaning tasks.
- Comprehensive Reporting Tools: Generates insights on task completion rates, turnaround times, and operational efficiency.
- Interactive Dashboards: Provides supervisors with a visual overview of housekeeping performance and resource utilization.
- Multi-Department Coordination: Integrates with other modules like CSSD and maintenance for seamless operations.
- Mobile Accessibility: Enables staff to receive, update, and close tasks via mobile devices for on-the-go efficiency.
- Complaint and Feedback Management: Tracks housekeeping-related complaints and ensures timely resolution.
- Energy-Efficient Operations: Suggests optimal schedules and workflows to minimize resource wastage while maintaining cleanliness standards.
Housekeeping
Ambulance Management
- Real-Time Ambulance Tracking: Uses GPS integration to monitor ambulance location and arrival times accurately.
- Dynamic Dispatch Management: Assigns the nearest available ambulance based on real-time location and patient priority.
- Seamless HIS Integration: Links ambulance records with patient admission, emergency, and billing modules for a unified workflow.
- Emergency Route Optimization: Provides AI-powered navigation for the fastest and safest routes during emergencies.
- Patient Data Sync: Transmits critical patient information to hospital teams en route for better preparedness.
- Multi-Vehicle Coordination: Manages multiple ambulances across locations for efficient resource allocation.
- Automated Maintenance Alerts: Tracks ambulance usage and schedules maintenance to ensure readiness.
- Integrated Communication Tools: Enables real-time communication between ambulance staff and hospital emergency teams.
- Comprehensive Reporting: Generates insights on response times, utilization rates, and operational efficiency.
- Mobile Access for Drivers: Provides task details, navigation, and updates via a driver-friendly mobile interface.
- Regulatory Compliance: Ensures adherence to healthcare transport standards and documentation protocols.
Ambulance Management
CRM
- Centralized Patient Engagement: Consolidates patient interactions, feedback, and preferences for personalized care delivery.
- Automated Appointment Reminders: Sends SMS, email, or app notifications to reduce no-shows and improve patient retention.
- Feedback Management System: Collects and analyzes patient feedback to enhance service quality and satisfaction.
- Integrated Marketing Campaigns: Automates targeted campaigns for health checkups, follow-ups, and wellness programs.
- Patient Journey Mapping: Tracks every touchpoint of the patient experience to identify and resolve gaps.
- Real-Time Analytics: Provides actionable insights into patient demographics, satisfaction trends, and engagement metrics.
- Loyalty and Retention Programs: Supports reward systems to enhance patient loyalty and long-term retention.
- Seamless HIS Integration: Links CRM with appointment scheduling, billing, and EMR for a 360-degree patient view.
- Multi-Channel Communication: Enables consistent communication across email, SMS, app notifications, and call centers.
- AI-Powered Predictive Insights: Anticipates patient needs and preferences for proactive engagement and improved outcomes.
CRM
MIS (Management Information System) Report
- Comprehensive Data Integration: Aggregates data from all hospital modules for centralized and holistic reporting.
- Customizable Report Templates: Supports tailored reports to meet specific management and operational needs.
- Real-Time Analytics: Provides up-to-the-minute insights for proactive decision-making.
- AI-Driven Forecasting: Predicts trends in patient flow, resource utilization, and revenue generation.
- Interactive Dashboards: Delivers visually dynamic dashboards with drill-down capabilities for granular insights.
- Multi-Department Reporting: Consolidates performance metrics from clinical, financial, and administrative departments.
- Regulatory Compliance Tracking: Monitors compliance with healthcare standards and provides audit-ready reports.
- Automated Report Scheduling: Sends periodic reports to stakeholders via email or dashboards on pre-defined schedules.
- Data-Driven KPI Monitoring: Tracks Key Performance Indicators (KPIs) to evaluate and optimize hospital performance.
- Cost and Revenue Analysis: Breaks down financial data to identify cost-saving opportunities and revenue streams.
- Resource Utilization Insights: Offers detailed insights into bed occupancy, staff productivity, and equipment usage.
- Patient Demographic Trends: Analyzes patient demographics to guide marketing and service improvements.
- Multi-Language Reporting: Generates reports in multiple languages for global hospital networks.
- Cloud-Based Accessibility: Enables secure access to MIS reports from any location for remote decision-making.
MIS (Management Information System) Report
Business Intelligence Reports
- AI-Powered Insights: Leverages artificial intelligence to identify trends, patterns, and anomalies in hospital data.
- Customizable Dashboards: Creates tailored dashboards for executives, clinicians, and administrators with real-time updates.
- Predictive Analytics: Forecasts patient volumes, resource needs, and revenue trends to aid strategic planning.
- Multi-Source Data Integration: Combines data from clinical, operational, and financial modules for comprehensive analysis.
- Drill-Down Functionality: Allows users to explore granular data behind high-level metrics for deeper insights.
- KPI Tracking and Benchmarking: Monitors Key Performance Indicators (KPIs) and compares performance against benchmarks.
- Visual Data Representation: Delivers insights through interactive charts, heatmaps, and graphs for easy interpretation.
- Real-Time Data Sync: Updates reports dynamically for up-to-the-minute decision-making.
- Role-Based Access: Ensures secure, customizable access to reports based on user roles and responsibilities.
- Regulatory Compliance Monitoring: Tracks adherence to healthcare standards and regulations with detailed compliance metrics.
- Mobile and Cloud Accessibility: Provides secure, on-the-go access to BI reports for remote decision-making.
- Actionable Recommendations: Transforms raw data into strategic recommendations to enhance hospital efficiency and patient outcomes.